Supply chain

Eltel’s subcontractors and suppliers are significant partners in our value chain, helping us to ensure reliable delivery and quality of services to our customers.

We have overall responsibility for our subcontractors, including their work environment, employees and ultimately delivery to the customer. Our partners are included in our systematic work on health and safety and we have clear processes in place that ensure they sign up to the Eltel Code of Conduct and commit to our other key policies and principles.

Managing the supply chain

Ensuring the quality of our sourcing and supply chain management is an important and integrated part of our business and involves financial and legal responsibilities. Digital development and tools for making life-cycle calculations on projects are increasing and are continuously being evaluated.

To ensure optimal impact of our core operational improvements, subcontractors and suppliers have been included in the implementation of improved production planning and digital route planning.

We recommend that our suppliers and partners have valid ISO certifications. If they do not hold such certification, they are required to demonstrate their compliance by signing an agreement and participating in Eltel’s e-learning courses

Supply chain risks

Eltel is responsible for its supply chain as it poses both a financial and a legal risk to the company. Eltel categorises subcontractors and suppliers according to their level of risk exposure.

Partners rated as the highest risk, category A, are integrated into Eltel’s reporting procedures. We regularly conducted supply chain audits during the year, both planned and unannounced. In cases in which signs of non-compliance were identified, an action plan was implemented to ensure that the subcontractor meets our standards.