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Interests and views of stakeholders

Eltel aims to build meaningful collaboration and open dialogue on sustainability issues with stakeholders. Through active engagement, we aim to address key concerns, align on shared goals, and drive positive environmental and social outcomes together.

StakeholderStakeholder engagementThemes important to stakeholdersImpact on Eltel’s operations, business model and strategy
Own workforce (Employees)
  • Employee engagement survey
  • PDDs (Performance and Development Dialogue)
  • Cooperation with unions and employee representatives
  • HSSEQ reporting
  • Trainings
  • HSE audits
  • Health and safety
  • Leadership and manager relations
  • Remuneration and benefits
  • Equal treatment and opportunities
  • Competence development
  • Health and safety management
  • Eltel’s values
  • Training and leadership development
  • Certified work safety management
  • system
Subcontractors and suppliers
  • Safety orientations and daily collaboration
  • Meetings
  • Supplier surveys
  • Safety walks and audits
  • Suppliers’ events
  • Long-term partnerships
  • Safety and work environment
  • Pricing and terms
  • Ethics and compliance
  • Subcontractor orientation and training
  • Support of SMEs in SBTi target setting
  • Supplier code of conduct and responsible
    procurement policy
  • Incorporation of sustainability requirements
    in contracts and related processes
Customers
  • Customer surveys
  • Meetings with customers
  • Customers’ supply chain events
  • CDP and EcoVadis
  • Climate change mitigation
  • Health and safety
  • Ethics and compliance
  • Upstream value chain responsibility
  • Aligned sustainability targets with customers’
    climate ambition
  • Collaboration in climate change mitigation
  • Certified work safety, quality and environmental
    management system
Shareholders
  • Annual General Meeting
  • Investor dialogue
  • Press releases
  • Board meetings
  • Mitigation of climate impact
  • Compliance and sustainability reporting
  • Integration of sustainability as part of our culture,
    operations and service offering
  • Implementation of strategy for sustainable and profitable growth
  • Transparency through sustainability disclosures
Creditors
  • ESG dialogue with creditors
  • Double materiality assessment
  • Environmental sustainability
  • Good quality sustainability reporting
  • CSRD reporting and assurance
Communities and end-users
  • Cooperation with authorities
  • Customer service
  • Security of power supply
  • Continuity of telecommunication services
  • Safety; pedestrian and traffic management
  • Environmental management
  • Emergency preparedness
  • Health and safety management