Health and safety
Eltel prioritizes its employees health and safety, aiming to lead the industry in occupational health and safety with a vision of zero accidents. This commitment is embedded in the company’s policies, primarily Code of Conduct, HSSEQ Policy and Human Resource and Diversity Policy, which emphasize building a strong safety culture and minimizing risks across operations.
Working conditions
Working on sites and transportation to and from the different work locations involves significant health and safety risks due to the nature of the tasks performed. These include, for example, electrical safety hazards and risks associated with working at heights, managing aging infrastructure, and road safety.
The health and safety of our employees is critical to our services. Poor performance in this area would pose financial risks through loss of customer trust. Additionally, health and safety-related absences can lead to costs from lost time, reduced productivity, and the need for temporary staffing or overtime.
Eltel’s direct engagement with employees forms the foundation of monitoring and managing Health, Safety, Environment, Security and Quality (HSSEQ). This engagement informs country-specific HSE risk profiling and annual target setting.
To manage health and safety impacts, all employees have access to a tool to report near misses, safety observations, and incidents. These activities are carried out by HSE managers in each country, under the oversight of the Group HSE Director. The effectiveness of this engagement is assessed through regular monitoring and review of reported data, performance, and progress in action plan implementation.
Occupational healthcare is organized in compliance with regulations and local practices in each operating country. All employees are covered. Healthcare is planned and organized in cooperation with the occupational healthcare services.
Actions in 2024
- A Group-wide Lifesaving Rules Campaign was launched to enhance awareness and understanding of critical safety guidelines. The campaign clarified common health and safety practices into clear, actionable rules, focusing on key areas such as working at heights, operating heavy machinery, and driving.
- Value chain LTIF tracking and monitoring was implemented – To better monitor and reflect the scope of our HSE management, we started tracking and monitoring value chain LTIFR in 2024, expanding our focus beyond employees to include subcontractors and temporary staff.
- Safety Week was held in all operating countries. The Safety Week is held each year to enhance the safety culture across the Group. This year, the Lifesaving Rules were the main focus with the aim to expand the knowledge about how to avoid safety risks and how to act in case of incidents or accidents.
Guiding frameworks
ISO 45001
SDGs 5, 8
