Business ethics

Respecting human rights is one of Eltel’s fundamental business principles and involves complying with all applicable laws and regulations as a minimum, as well as Eltel’s policies and agreements with customers, suppliers and other subcontractors.

Our approach

Our commitment to business ethics encompasses the enhancement of standards in areas such as anti-corruption, respect for human rights, labor rights, environmental management, as well as data privacy and cyber security. Eltel’s Code of Conduct and its associated policies outline our expectations for employees and partners. We are committed to fair play and safeguarding the interests of our stakeholders and partners throughout the value chain.

We continuously provide employee training on our policies. Our aim is to ensure that our employees and stakeholders fully understand the expectations and impacts that are relevant to their roles.

Our progress in 2023

  • Review of our Human Rights Due Diligence (HRDD) framework as part of our new Human and Labor Rights Policy.
  • No significant fines, sanctions or incidents were recorded relating to any non-compliance with Eltel´s Code of Conduct or any laws and regulations.
  • Fair Play employee training continued as an interactive training related to our Code of Conduct that covers areas such as safety, security, fair competition and anti-corruption. New employees receive mandatory Fair Play training as part of their onboarding process.

Guiding frameworks

OECD Transfer Pricing Guidelines for Multinational Enterprises and Tax Administrations (OECD Guidelines)
SDGs 5, 8, 12

Whistleblowing procedure

Eltel’s whistleblowing procedure (issued in accordance with the EU whistleblowing directive) enables employees, partners and customers to report any suspected breach of our Code of Conduct or other policies. Any issue can be reported anonymously via a third-party service provider to ensure anonymity.